OUR COMMITMENT TO YOU

ActorsFCU is committed to protecting the security of our members’ personal information against unauthorized access. We know that you have placed your trust in us, and we are doing all that we can to protect your information and your money. We work diligently to assure your account safety by training our employees to protect your personal and sensitive information and by using a wide variety of fraud prevention programs and analysis tools. We are constantly updating our resources to provide you with the best protection possible.

MEMBER CONTACT INFORMATION

An important tool in fraud prevention and protecting you, our members, is being able to reach you immediately when needed. To do that, we need to have your most current phone numbers—especially your cell phone number—and working email address for our records. To update any of your contact information, please fill out and sign this Personal Information Change Form and return it to one of our branches today.

REPORTING AND RESOLVING FRAUD AND IDENTITY THEFT

• What to Do & When
• Fraud Action Package
• Reporting Identity Theft
• Resources

PROTECTING YOUR ACCOUNTS

• Account Protection
• Keeping Your Card Information Safe
• Protecting You on the Go
• How Your ActorCash VISA Credit Card Protects You

FRAUD AND IDENTITY THEFT

• Fraud & Phishing
• Help Prevent Fraud & Identity Theft

General

• How You Can Protect Yourself
• Your Privacy, Our Commitment
• Merchant Dispute Procedures
• Frequently Asked Questions