Contact Us

Member Services / Departments

Member Services

Monday – Friday
9:00AM – 8:00PM ET
Nationwide: 212.869.8926

Departments

Member Services: Option 6
Lending Services: Option 4
Investment Services: Option 7
Collections: Option 5
Fraud: Option 9
Employee Ext. (by name): Option 8
TouchTone Teller: Option 1

Lending Services

212.869.8926, Option 4
Fax: 212.354.8541
lservices@actorsfcu.com

Branches

Main Office — New York City

165 West 46th Street – 14th floor
New York, NY  10036
Monday – Friday
9:00 AM – 5:00 PM
New Accounts:    9:00 AM – 4:00 PM
Fax: 212.575.5836
mservices@actorsfcu.com

New York City
Musicians Local 802

322 West 48th Street – 4th floor
New York, NY 10036
Monday – Friday
9:30 AM – 5:00 PM
New Accounts:    10:30 AM – 4:00 PM
Fax: 212.400.2145

Chicago

557 West Randolph Street
Chicago, IL 60661
Monday – Friday
9:00 AM – 5:00 PM
New Accounts: 9:00 AM – 4:30 PM
Fax: 312.775.6230

Los Angeles
NoHo Arts District

5636 Tujunga Avenue – Suite 102
North Hollywood, CA 91601
Monday – Friday
9:00 AM – 5:00 PM
New Accounts: 9:00 AM – 4:30 PM
Fax: 818.853.7508

Los Angeles
SAG-AFTRA Plaza

5757 Wilshire Boulevard – Suite 655
Los Angeles, CA 90036
Monday – Friday
9:00 AM – 5:00 PM
New Accounts: 9:00 AM – 4:30 PM
Fax: 213.938.9035

Additional Contact Information

Lost / Stolen ActorCash VISA Debit Card

(outside of normal Credit Union hours)
888.241.2510 (inside the U.S.)
909.941.1398 (outside the U.S.)

Lost / Stolen VISA or MasterCard Credit Card

800.325.3678 (24/7)

VISA or MasterCard Credit Card Customer Service

800.237.6211 (24/7)
To report fraud on your ActorCash VISA Check Card or ATM card, call 212.869.8926, option 9

Supervisory Committee

If you have an issue with any department of the credit union, we ask you to attempt to resolve the issue with that department. If you’ve tried but still feel it’s unresolved, you may confidentially contact the Supervisory Committee at: Sup_Com@actorsfcu.com or by phone at 212.869.5655.

Email ActorsFCU

For account-specific questions, please call us or email us using this secure email form.

TouchTone Teller

Nationwide: 212.869.8926 Option 1

ActorsFCU Routing-and-Transfer Number 226077079