Contact Us

Phone Numbers

Member Services by Phone

9:00AM – 8:00PM ET
Monday – Friday
In NYC: 212.869.8926
Outside NYC: 800.2.ACTORS (800.222.8677)

TouchTone Teller

In NYC: 212.869.8926
Outside NYC: 800.2.ACTORS (800.222.8677)

Departments

Collections: Option 5
Employee Ext. (by name): Option 8
Fraud: Option 9
Investment Services: Option 7
Lending Services: Option 4
Member Services: Option 6
TouchTone Teller: Option 1

Fax Numbers and Email Addresses

Member Services: 212.575.5836
mservices@actorsfcu.com

Lending Services: 212.354.8541
lservices@actorsfcu.com

Los Angeles Branch: 323.938.9035

Chicago Branch: 312.775.6230

Mail Deposits and Correspondence

Main Office — New York City

165 West 46th Street, 14th floor
New York, NY  10036
Monday – Friday
9:00 AM – 5:00 PM
New Accounts:    9:00 AM – 4:00 PM

Musicians Local 802 Branch Office
New York City

322 West 48th Street, 4th floor
New York, NY 10036
Monday – Friday
10:30 AM – 5:00 PM
New Accounts:    10:30 AM – 4:30 PM

Branch Office — Chicago

557 West Randolph Street, 1st floor
Chicago, IL 60661
Monday – Friday
9:00 AM – 5:00 PM
New Accounts: 9:00 AM – 4:30 PM

Branch Office — Los Angeles

5757 Wilshire Boulevard, Suite 655
Los Angeles, CA 90036
Monday – Friday
9:00 AM – 5:00 PM
New Accounts: 9:00 AM – 4:30 PM

Additional Contact Information

Supervisory Committee

For unresolved account issues you may confidentially
contact the Supervisory Committee at:
Sup_Com@actorsfcu.com or by phone at 212.869.5655

CO-OP Member Rewards

877.266.7636 (24/7),  Website link

Lost / Stolen ActorCash VISA Debit Card

(outside of normal Credit Union hours)
888.241.2510 (inside the U.S.)
909.941.1398 (outside the U.S.)

Lost / Stolen VISA or MasterCard Credit Card

800.325.3678 (24/7)

VISA or MasterCard Credit Card Customer Service

800.237.6211 (24/7)

To report fraud on your ActorCash VISA Check Card or ATM card, call 212.869.8926, option 9

Routing-and-Transit Number for ActorsFCU
226077079

Email ActorsFCU

For account-specific questions, please call us or email us using this secure email form.