What to Do
Online Security Measures
We work to ensure your personal information is as secure as we can make it.- Firewalls
- Secure logins (User ID and Password)
- Dual authentication and Secure Socket Layers (SSL) technology
- Providing more ways to access and stay on top of your accounts—with eBranch, eDocs, and eAlerts—the best way we help you prevent fraud and identity theft
Protecting Yourself
Every day you give out personal information as you conduct the business of your life. Identity thieves want that information to commit fraud. Consumers targeted by identity thieves usually don’t know they’ve been victimized until collection agencies pursue them to cover debts they didn’t know they had.
Protect your account number
Create a unique User ID instead of using your account number.
Check for the dual authentication picture
After typing in your User ID, a screen should appear with the picture you chose when signing up. If the picture you chose does not appear, do not enter any additional information. Contact ActorsFCU immediately.
Check accounts frequently to monitor for suspicious activity
With eBranch and our apps.
Sign up for eDocs
Access your account information securely online. Documents won’t get lost or intercepted in the mail.
Take advantage of eAlerts
Stay on top of your finances and get the jump on suspicious activity with text or email alerts of specified transactions and balances.
Be informed about your credit
Check your credit report regularly to detect suspicious activity. You can get a free report once every 12 months.
Be aware of “phishing” emails
Members occasionally receive emails purporting to be from ActorsFCU that warn them of fraudulent attempts to access their account. These emails are attempts to collect plastic card information. REMEMBER: ActorsFCU already has your account and and card numbers; we will NOT call or email you to request this information from you. Learn more about Fraud and ID Theft.
Additional Tips
- Before revealing personally identifying information, find out how it will be used and whether it will be shared with others.
- Read the privacy policy on websites directed to children or that knowingly collect information from kids under 13. They must post a notice of their information collection practices.
- Put passwords on all your accounts (credit card, bank, and phone). Avoid using easily available information for the passwords.
- Minimize the identification information and number of cards you carry. Don’t put all your identifying information in one holder in your bag.
- Keep items with personal information in a safe place. Tear or shred anything with your personal information to thwart identity thieves who pick through trash or recycling bins.
- Use a secure browser when shopping online. When submitting your purchase information, look for the “lock” icon on the browser’s status bar.
