Collections Department

Our mission in the Collections Department is to uphold financial integrity by effectively managing and recovering outstanding debts while prioritizing respect, empathy, and understanding in our interactions with clients. Through diligent efforts and innovative strategies, we aim to ensure timely resolution of accounts while fostering positive relationships with our customers. Committed to professionalism and compliance, we strive to safeguard the financial health of our organization and contribute to its overall success.

Financial Hardship:

During times of financial hardship, we understand the challenges you may face in managing your debt obligations. Our Collections Department is here to support you through these difficult times. If you are experiencing financial difficulties and need assistance, we encourage you to reach out to us. Our dedicated team is committed to providing understanding, compassion, and practical solutions tailored to your individual circumstances. Your well-being is important to us, and we are here to work with you to find a manageable path forward. Please don't hesitate to contact us at 212.869.8926; option 5 or email us at CollectionsDepartment@actorsfcu.com to discuss your situation confidentially and explore how we can assist you.