Take advantage of this fantastic opportunity! Actors Federal Credit Union is offering a 11-month Certificate Account Special with a 5.37% APY*.
Rates are subject to change without notice*.
Fraud Action Package
If you Believe an Unauthorized Transaction has been Made with Your VISA Debit Card or ATM Card Follow these Steps.
- First, check your ActorsFCU account to find out how and where the transaction(s) took place, and the amount(s). Try to determine if the charge(s) is yours.
- If you believe the charges are not yours, contact our Member Services at 212.869.8926, Option 6, Monday through Friday from 9:00 AM to 8:00 PM Eastern Time, or 800.754.4128 anytime. Outside the U.S. call 574.266.0568. Please fill out the Debit Card Request Application.
- ONLY if an unauthorized transaction has been posted, complete the Fraud Claim Form.
Once we have the necessary documents, our processors will begin an investigation. ActorsFCU may issue your account a provisional credit if the charges in question are deemed fraudulent. However, if any of the charges are found to be yours—or if a merchant voluntarily reverses a charge—the provisional credits for those amounts will be deducted from your account.
