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One phone number to remember, no matter where you are in the country.


Monday | Friday
9:00 AM – 8:00 PM ET

  • Member Services - option 6
  • Lending - option 4
  • Collections: Option 5
  • Lost or Stolen Cards / Fraud: Option 2
  • Investment Services: Option 7
  • Employee Extensions by Name: Option 8
  • TouchTone Teller: Option 1

You can also email us anytime, 24/7:

You can also fax us anytime, 24/7:

  • Lending Services: 212.354.8541
  • Member Services - New York City: 212.575.5836
  • Member Services - AFM Local 802: 212.400.2145
  • Member Services - Chicago: 312.775.6230
  • Member Services - North Hollywood: 818.853.7508
  • Member Services - Los Angeles: 323.938.9035

ActorsFCU Routing-and-Transit Number:  226077079

Visit the ActorsFCU Branches page to see address and contact information for all of our offices.

All services are available at all branches, except Signature Guarantees, which are unavailable at NYC Musicians Local 802. Please call ahead to your local branch for times that notary and Signature Guarantee services are available.


Lost / Stolen ActorCash VISA Debit Card

(Outside of normal Credit Union hours)
888.241.2510 (inside the U.S.)
909.941.1398 (outside the U.S.)

Lost / Stolen VISA or MasterCard Credit Card

800.325.3678 (24/7)

VISA or MasterCard Credit Card Customer Service

800.237.6211 (24/7)

Report Fraud on ActorCash VISA Debit or ATM card

212.869.8926, ext. 619

Fraud Alert Service

To return a call from ActorsFCU's Fraud Alert Service (credit cards only)
800.906.0005, Option 3

Credit Card Activation


Supervisory Committee

If you have an issue with any department of the credit union, we ask you to first attempt to resolve the issue with that department. If you’ve tried but still feel it’s unresolved, you may confidentially contact the Supervisory Committee. Please do not contact them regarding any specific account concerns, such as balance inquiries, the replacement of a debit card, or anything to do with account needs.  Doing so will only delay your request because the Supervisory Committee does not handle day-to-day activities of the credit union. The Supervisory Committee is made up of unpaid Credit Union Volunteers. Please be respectful of their time and contact them only when appropriate: or by phone at 212.869.8926 extension 787.

2019 Holiday Hours

New Year's Day Tues. Jan. 1 All Closed
MLK Day Mon. Jan 21 All Closed
President's Day Mon. Feb. 18 All Closed
Memorial Day Mon. May 27 All Closed
Independence Day Thur. July 4 All Closed
Labor Day Mon. Sept. 2 All Closed
Columbus Day Mon. Oct. 14 All Closed
Election Day Tues. Nov. 5 Local 802 Office Closed
Veteran's Day Mon. Nov. 11 All Closed
Thanksgiving Day Thurs. Nov. 28 All Closed
Black Friday Fri. Nov. 29 Local 802 & LA Offices Closed
Christmas Eve Tues. Dec. 24 Local 802 Office Closed
Christmas Day Wed. Dec. 25 All Closed
New Year's Eve Tues. Dec. 31 NYC Main Office Closes early at 1 PM
& Local 802 Office Closed
New Year's Day 2020 Wed. Jan. 1 All Closed


Expanding Website Accessibility

ActorsFCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase the accessibility and usability of our website to everyone. If you are using a screen-reader or other auxiliary aid and are having problems using this website, please talk with our Member Service Representatives, 212.869.8926, Option 6. All products and services available on this website are available at all ActorsFCU full-service locations.

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